- Suomi, Nainen, 18-24
- Ahkera matkaaja
- 11 Arviot
The rating of security is low because you had to pay extra for the lockers per night, and the receptionist didn't mention that. The rooms were tiny and hot as hell. When giving feedback on the wifi that only worked in the reception and garden, the staff took the feedback like a personal insult. Atmosphere was garbage. The hostel wasn't filthy, but not super clean either. Location was good, as well the facilities. Free breakfast is always a good thing.
Hello! Thank you for your valuable feedback. We are sorry to hear that you didn’t enjoy staying in our hostel. Please note that we only charge a little extra (£1.50 per night) for the use of the locker. The reason why we have some extra charges for some extra services (like the use of the locker and of the luggage storage) is to avoid increasing our beds prices, which are extremely cheap if you consider the central location of our hostel. Also, we were aware that our Wi-Fi connection wasn’t working properly. Therefore, our old Wi-Fi connection has been recently replaced with a better and faster one. We hope you will see the improvement during your next stay. Kind Regards from The Smart Hostels Team
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