Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
Cancellation / No Show & Reduction in Numbers Policy
No Cancellation fee in effect up to 48 hours prior to booking. The first night of the reservation will be charged to the credit card on file should the cancellatiton fall within 48 hours of your booking date for groups of LESS than 10.
In case of a no-show booking, the full room rate will be charged to the credit card on file for the first night.
For group bookings greater than 10, there is a mandatory 15% non-refundable down payment. No cancellation fee will be made more than 30 days from date of arrival. If cancelled within 14-30 days 50% of the remaining amount will be forfeited. If cancelled within 14 days 100% of the remaining amount shall be forfeited.
Additional Terms and Conditions
For large group discounts, please contact The Haven Hostel. If booking a large group, a %15 non-refundable deposit will be required.
We accept group bookings, contact us at info@thehavenhostel or 1(807)-285-1142 to book now!
Varauksen vahvistaminen edellyttää sääntöjen ja ehtojen hyväksymistä.
We are located in Thunder Bay, one of the most beautiful cities in Canada. Our facilites have a privileged location, near to some of the finest landmarks and attractions of the area such as Prince Arthur's Landing, Wilson Street Headland, Port Arthur Stadium and many other attractions that you can enjoy and discover in our facilities.
We have three private queen rooms complete with en suite bathrooms, 2 POD dormitories and three rustic bunk bed dormitories. All guests of the dormitories have access to brand new bathrooms that are super chic. Come snag a book in our book nook that is comfortable and complete with a leather couch and some greenery! We also include a varying continental breakfast for our adventurous guests.
The Haven Hostel Policies and Conditions:
No Cancellation fee in effect up to 48 hours prior to booking for groups less than 10. The first night of the reservation will be charged to the credit card on file should the cancellation fall within 48 hours of your booking date.
For groups of 10 or more / ENTIRE building rentals a 15% non-refundable deposit is required and cancellations must be made 14 days in advance. If cancellation is made between 14-30 days prior, 50% of the remaining amount oweing will be charged above the initial deposit. If made within 14 days the rental fee will be forfeited.
In case of a no-show booking, the full room rate will be charged to the credit card on file for the first night only.
Check in from 11:00.
Check out before 15:00 .
Payment upon arrival by cash, credit or card, within regular reception hours; credit cards and debit cards only after 8 PM (winter) and 10 PM (summer)
This property might pre-authorize your credit card.
Taxes not included - 13.00% HST, 4% Municipal Accommodation Tax
The reception service is open from 08.00 to 22:00
After Hours Intercom available 24/7 - Always someone available to help and book you in
No curfew - Strict Quiet Hours after 10 PM
Pet friendly - We allow dogs and cats in our facility, in our Main Floor Suite, for your convenience! Animal fees are $15.00 per night, per animal, to allow for extra cleaning time. We have a two dog/animal limit within our establishment for the comfort of our guests. Any damage done to the room will be assessed and charged accordingly to the guest. Animals are NOT allowed on the bed. If evidence of the animal is found on the bed or any damage is done to the bed or sheets, a fee will be charged. For Walk-Ins A Pet Waiver and Policy must be signed upon arrival to the hostel that is within our terms and conditions. Dogs are not to be left unattended without being in a crate, and only if the animal does not cause disruptance to other guests or animal services may be called. Animals should remain on leash at all times within the establishment. Please contact us for more information.
The maximum period of stay is 14 days. Some exceptions allowed. Tarkastele kiinteistön sääntöjä
- Ilmainen aamiainen
- Ilmainen intenetyhteys
- Ilmainen WiFi
- Vuodevaatteet sisältyvät
- Varauksen vaihto
- Yhteinen huone
- Express check-in / out
- Myöhäinen poistuminen
- Polkupyörän vuokraus
- Vastaanotto (rajoitettu aukioloaika)
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